To check the status of a confirmed order on your account, you can follow these steps:

1. Access your arswine account
2. Click on the "Orders" or "Order History" section (depending on your language setting) on your account page.
3. Search for the order you want to check.
4. Check the order status in the order list. If the status is "Confirmed", it means that the order has been received and confirmed by the system.

You will also receive an email notification when the order is confirmed and when it has been shipped. Furthermore, Arswine allows you to view order details, including order status, shipment tracking number and other pertinent information, directly from your profile page.

Until the order is delivered as shipped, you can easily change the shipping address by sending an email to info@arswine.it.

Once the order has been shipped, to change the delivery, you must contact UPS directly on 800877877 or +39 02 30303039 waiting for a first delivery attempt.

Yes, we ship to EU, UK, Switzerland, USA and South Africa please see our international shipping rates Who

In Italy from 1 to 4 working days based on the type of shipment chosen

To Europe , UK - 3 to 6 working days

Absolutely, we use certified packaging for the transport of wine bottles both nationally and internationally.

The commitment to finding solutions related to the problems of transporting fragile products has led to design and patent EWINE SECURE PACK® packaging in order to prevent potential breakages during the delicate phase of shipping glass bottles with express or traditional couriers.

SAFE

Beyond 8,000,000 bottles traveled with the EWINE SECURE PACK® bottle boxes making it by far the safest cardboard packaging on the market today.

PRACTICAL

Thanks to its specially designed system block, EWINE SECURE PACK® is very easy and practical to assemble. Furthermore, when it is not assembled, it takes up very little space in the warehouse.

MODULAR

EWINE SECURE PACK® is a modular system. You will thus be able to ship with the same internal packaging, packs of 1,2,3, 6 or 12 bottles of wine, champagne or spirits.

APPROVED

EWINE SECURE PACK® is the only packaging approved by the major national and international couriers. The only one made entirely of cardboard for shipments of bottles.