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Best price guaranteed

Arswine grants Users the contractual guarantee of the best price.
If, after purchasing one of the Products available on this Website, marked "BEST PRICE GUARANTEED", Users find the same Product, with the same characteristics and under the same conditions, offered at a lower price by another supplier, the Owner will refund the difference upon production of adequate evidence by issuing a discount voucher for the value of the difference 

Example: 

  • Price Arswine- € 15.00
  • Web price - € 13.00
    • Arswine issues a discount voucher of €2.00 to the customer  

The best price guarantee applies under the following conditions:

  • the User has purchased a Product from the Owner;
  • on the same day, after purchasing the Product from the Owner, the User finds the same Product on sale at a lower price at another online supplier;
  • the specifications and characteristics of the Product, such as quality, timing, territorial scope, purpose, brand etc. are identical to those of the Product purchased by the Owner;
  • the purchase price of the aforementioned product is lower than that of the Product purchased by the Owner. To this end, any personal price reductions deriving from a Voucher or discount code available to the User are not taken into consideration, as are temporary discounts, as in the case of sales: the purchase price must already be lower before the application of these reductions.

To take advantage of the guaranteed best price guarantee, the User must:

  • keep the screenshots and links of the lower price offer, ensuring that all specifications and features relating to the product, as well as date and time are visible, as well as the relevant links. Users are also required to save a screenshot of the last page viewed before confirming the purchase;
  • send, within the same day, the aforementioned information to the Owner together with the complete purchase references relating to the Product purchased by the Owner (such as name, surname, address, e-mail address, reservation or order number, etc.).

The Owner will verify that all the conditions and requirements of applicability of the best price guarantee are satisfied and, in this case, will refund the difference between the price paid to the Owner and the lower price of the offer of the other supplier.

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