To check the status of a confirmed order on your account, you can follow these steps:

1. Access your arswine account
2. Click on the "Orders" or "Order History" section (depending on your language setting) on ​​your account page.
3. Search for the order you want to check.
4. Check the order status in the order list. If the status is "Confirmed", it means that the order has been received and confirmed by the system.

You will also receive an email notification when your order is confirmed and when it ships. Additionally, Arswine allows you to view order details, including order status, shipping tracking number, and other relevant information, directly from their profile page.

Until the order is delivered as shipped you can easily change the shipping address by sending an email to info@arswine.it.

Once the order has been shipped, to change the delivery you will have to contact UPS directly at 800877877 or +39 02 30303039 waiting for a first delivery attempt.

Yes, we ship to the EU, UK, Switzerland, USA and South Africa, see our international shipping rates here

In Italy from 1 to 4 working days based on the type of shipping chosen

In Europe, United Kingdom - from 3 to 6 working days

Absolutely yes, we use certified packaging for the transport of wine bottles both nationally and internationally.

The commitment to finding solutions related to the problems of transporting fragile products led to the design and patenting  the EWINE SECURE PACK® packaging in order to prevent potential breakages during the delicate phase of shipping glass bottles with express or traditional couriers.

SAFE

Over 8,000,000 bottles have traveled with EWINE SECURE PACK® bottle boxes, making it absolutely the safest cardboard packaging on the market today.

PRACTICAL

Thanks to its specially designed system block, EWINE SECURE PACK® is very easy and practical to assemble. Furthermore, when it is not assembled it takes up very little warehouse space.

MODULAR

EWINE SECURE PACK® is a modular system. You will thus be able to ship packs of 1,2,3, 6 or 12 bottles of wine, champagne or spirits with the same internal packaging.

APPROVED

EWINE SECURE PACK® is the only packaging approved by the major national and international couriers. The only one made entirely of cardboard for bottle shipments.